Bunka.ai
Data expertise for Human-AI interactions
Generate key insights to understand and improve your conversational agents
Trusted by leading institutions
Bunka.ai helps businesses that implement conversational AI to improve their user experience and business performance by auditing, analyzing, and optimizing their AI-driven interactions.
Our Services
For AI & Business Leaders
Quantify AI efficiency & outcomes
For AI Teams & Product Owners
Explain & enhance your conversational systems
For Marketing, Strategy & CX Teams
Turn conversations into strategic insights
Our Process
Our AI-powered analytics approach decodes conversation data at scale, delivering deeper insights and more actionable recommendations in a fraction of the time.
Discovery
We analyze your conversation database alongside business objectives to discover patterns that humans would miss.
Analysis
Our proprietary dimension classifiers extract actionable insights on efficiency, satisfaction, compliance risks, automation opportunities and more.
Visualization
We transform complex data into intuitive dashboards tailored to different stakeholders—from ROI metrics to UX improvements.
Recommendations
Our recommendations are data-backed strategies unique to your user base and business goals, delivered with actionable plans.
Implementation
We provide ongoing support with implementation, helping you measure improvements and adjust strategies as needed.
Ready to transform your AI conversations?
About us
Our team combines a strong academic foundation with real-world experience in conversational AI. We deliver intelligent, scalable solutions that improve human-AI interactions and drive meaningful business results. Whether enhancing existing systems or creating new ones, Bunka.ai is dedicated to advancing the future of conversational AI.
Charles de Dampierre, PhD
Dr. de Dampierre leads Bunka.ai's strategic vision. With a PhD in computational social science from ENS Paris and as a Grande École graduate from HEC Paris, he focuses on transforming academic research into business solutions and drives our innovation in conversational AI, fostering key scientific partnerships and advancing our technologies.
Malte Meng
Malte Meng oversees the development of our AI platform. With a strong technical foundation from both the RWTH Aachen and Tsinghua University and experience in top-tier companies like Porsche and Huawei, he ensures that our conversational AI systems are cutting-edge and ready for real-world application.
Louis-Marie Lorin
Louis-Marie Lorin manages operations and business development at Bunka.ai. With a strong background in cognitive science from ENS Paris and business from HEC Paris, he ensures that our solutions are not only technically advanced but also aligned with the needs of our clients.